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With over 24 years of experience, Frank works with closely held businesses and nonprofits. He also has extensive experience with managing an internal audit and fraud division function.

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Latest Thinking

auto mechanic servicing a car
Driving Profit Through Fixed Operations: How a Strategic Parts Matrix Can Keep Your Dealership Thriving

As vehicle gross profit per unit faces downward pressure, successful dealers are shifting their attention to fixed operations—specifically the parts and service departments. Why? Because the service drive offers a […]

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stack of coins and calculator
Warranty Reimbursement Laws — It’s Time for an Update

All fifty U.S. states now have provisions in their dealer franchise laws that require automotive manufacturers and/or distributors to reimburse car dealers at the same retail rates that the dealers […]

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car dealership with engine blueprint overlay.
Dealership End-of-Year Tune-Up

It is no secret that the pandemic forced dealerships to pivot. Conventional operating procedures, strategies, inventory management, staffing, and numerous other standard practices had to change to combat reduced inventory, […]

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