In the ever-evolving landscape of technology, the power of artificial intelligence (AI) stands as a transformative force, particularly within the realm of the Power Platform.
Crafting effective prompts is the key to unlocking the true potential of these AI tools, enabling you to drive innovation and achieve unparalleled results in your projects. This blog post will delve into prompt engineering best practices and strategies to maximize the efficacy of AI, setting the stage for a deeper exploration of leveraging these tools to their fullest advantage.
Prompt Engineering Examples
Prompt engineering is a critical practice that involves the continuous refinement of inputs. In the case of Power Platform, this would be our natural language queries to improve the AI models’ comprehension leading to more efficient processing and a higher quality output. This practice is leveraged to maximize the relevancy, consistency and quality of generative AI tool outputs. Prompt engineering has several unique techniques that allow the end user to guide the generative AI tool toward a more relevant and accurate output:
- Zero shot prompting or direct prompting is a technique that involves the end user providing the AI with a specific set of instructions with no specific output example. This method is better leveraged on highly trained models that have existing knowledge and fine-tuned instructions. This technique is commonly used to establish a performance baseline (accuracy or precision) of your model.
- Example:
- Prompt: Please identify the sentiment of this sentence: “I love spending time with my friends and family.”
- Response: The sentiment is positive.
- Example:
- Few-shot prompting works similarly to zero-shot prompting. The main difference is that when the user prompts the generative AI tool, they provide a few examples to help guide the AI to the desired output. This technique is often used to enhance a model’s performance and resolve issues by giving the chatbot additional context about the desired output for similar queries.
It is important to note that example-based learning can lead to the chatbot to identify false patterns over lengthier prompts if several examples are included. Including examples can result in longer prompts, which may increase processing times and, depending on the tool used, lead to additional costs. - Chain-of-thought prompting is a technique that encourages the model to essentially “show its work” and display the bot’s step-by-step processing to reach its returned response. This method shows how the model breaks down complex problems and allows the prompt to engineer more transparency into the processing of the prompt to better refine the model’s output.
- Example:
- Prompt: Solve the following math problem and provide the step-by-step process to do so: What is the average speed of a car that traveled 175 miles within 3 hours?
- Response:
- 1. Total distance traveled = 175 miles
- 2. Total travel time = 3 hours
- 3. To find the average speed, you must divide the distance by the time = 175 / 3 = 58.3
- 4. The car’s average speed was approx. 58.3 miles per hour
- Example:
- Role-based prompting involves assigning the AI model in which you are interacting with a particular persona or role to provide additional context in the prompt to get more relevant outputs.
- Example:
- Prompt: You are a customer support agent who is knowledgeable and kind when helping end users troubleshoot their problems.Help this customer who is experiencing difficulties when attempting to log into their account.
- Response: I am sorry to hear you are having difficulties logging in. There are a few methods to attempt to access your account. Have you attempted to reset your password? Click on the “I forgot my password” option present on the log-in screen and follow the instructions to reset your password. Hopefully, that helps!
- Example:
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Helpful Reminders
These techniques are not siloed experiences, so feel free to combine these techniques to see how you can affect the responses returned by your generative AI assistant! While these techniques are helpful, there are also general best practices to keep in mind when you begin interacting with natural language generative AI tools to generate more consistent and relevant responses:
- Familiarize yourself with the generative AI model you are interacting with. Not all models are built the same - some process information differently from others so it is always beneficial to learn both the capabilities as well as the limitations of the tool you are leveraging.
- Provide boundaries to your prompts. This can help keep the AI model within the confines of the prompt leading to more accurate responses in the desired format.
- Provide details in simple and precise language that clearly describe your desired objective. The more specific you are with your prompt (context, format, etc.) the more aligned the response will be with what you envision. Avoid using overcomplicated words or jargon that could potentially misguide or confuse the tool.
- Always refine your prompts and iterate upon them to familiarize yourself with effective prompt structures. Practice makes perfect!
When you begin your prompt engineering journey, there are also several common challenges of which you should be conscious. Poor prompting can negatively affect not only how your chatbot responds to your prompts but also other prompts of similar structure. Common pitfalls that can happen unintentionally are:
- Unpredictable responses can make it difficult to properly evaluate the effectiveness of your prompt.
- Finding the proper balance between restrictions and allowing the generative model the freedom to maximize its creative potential while still providing relevant and accurate information.
- Bias in prompts, even unintentionally, can reveal biases present in the dataset the models were trained on, leading to potentially discriminatory outputs.
- Craft ethical prompts so the chatbot learns to generate appropriate and ethical responses, especially when handling sensitive topics or harmful data.
- Don’t get discouraged, keep iterating! If the chatbot does not return exactly what you envisioned on the first try keep iterating over your prompt to help guide the tool. You will be surprised as to how drastic the changes can be.
Takeaways
By refining your inputs and employing prompt engineering best practices, you can significantly enhance the relevance, consistency and quality of AI-generated outputs. Remember to familiarize yourself with the above prompt engineering examples for the specific AI model you are using, set clear boundaries and provide detailed, precise prompts for the best results!
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