TiGTA Reports That IRS Response Time to Taxpayer Correspondence Is Subpar. In Other News, Fire Is Hot.
In the most shocking revelation since Ricky Martinsamba’d his way out of the closet, the Treasury Inspector General for Tax Administration released a reportindicating that the IRS ain’t so good at hollerin’ back at taxpayers. TIGTA performed two statistical samples and one judgmental sample from three IRS functions, revealing that most taxpayers do not receive quality responses to their correspondence.
• Of 73 correspondence cases sampled from the Accounts Management function, only 14 (19 percent) taxpayers received timely and accurate responses.
• Of 48 correspondence cases sampled in the Automated Underreporter Program, all 48 taxpayers received accurate responses, but only 27 (56 percent) of 48 taxpayers received their responses timely.
• Of 73 correspondence cases from the Field Assistance Office, only six (8 percent) taxpayers received timely and accurate responses.
Read it yourself right here.
https://www.treasury.gov/tigta/auditreports/2011reports/201140058fr.pdf
